Refund policy
Due to the nature of our business, we do not offer refunds or exchanges after the event has passed.
Contact our support team ASAP if you cannot attend an event you already purchased: Support@FaithFunAdventure.com.
Refunds are offered under the following conditions:
- Refund Requested prior to 72 hours (3 days) before event start time: Full Refund issued.
- Refund Requested within 48 hours (2 days) of event start time: No Refund issued, store credit offered.
We do not issue returns or refunds on gift cards or membership fees.
If you have any questions or concerns, feel free to contact us—we’re always happy to help answer questions before you make a purchase.
If you have already registered for an event and have a personal emergency or need to cancel, please reach out to us ASAP at Support@FaithFunAdventure.com.
No-Show Policy
Participants who register for an event are expected to attend or cancel at least 24 hours prior to the event start time. Failure to do so will be considered a no-show. A no-show occurs when a participant does not attend and does not cancel within the required timeframe; late cancellations are also treated as no-shows, though exceptions may be made for emergencies at management’s discretion.
Please note, registration fees are non-refundable in the case of a no-show, while cancellations made within the allowed timeframe may be eligible for a credit to use at a later date, in accordance with our refund policy. Because no-shows prevent wait-listed participants from attending, we ask that you cancel promptly if you are unable to participate; by registering for an event, participants acknowledge and agree to comply with this policy.